Arrival & Building Access
Please arrive 10–15 minutes before your scheduled appointment to ensure a relaxed and timely start to your session. You will receive a text message with check-in instructions before your appointment. We also encourage you to familiarize yourself with our cancellation policy, which assures you a smooth experience.
Please note that the building doors are locked before 8:00 AM, after 6:00 PM, and all day on Sundays and Mondays.
If the doors are locked, use the call box located next to the entrance. Scroll to Clinton Blakley using the arrow keys, then press 'Call.' Clinton will receive your request and remotely unlock the door so you can enter. As a reminder, don't forget to ask about the first-time client discount and our massage therapy policies during your visit.
Late Arrival
To ensure you receive the best possible massage therapy experience, please arrive 10–15 minutes before your scheduled appointment. If you find yourself arriving late, be aware that your session will still conclude at its scheduled time to accommodate other clients, as outlined in our massage therapy policies.
Late arrivals may lead to a shorter treatment session, which might require your therapist to adjust the focus to your priority areas or attempt a full-body massage within the remaining time. Arriving early (we recommend 10 - 15 minutes) allows you to relax, complete any necessary paperwork, and take full advantage of your appointment. If you’re a first-time client, don’t forget to ask about our first-time client discount and familiarize yourself with our cancellation policy to avoid any surprises.
Cancellations and Rescheduling
To respect the time reserved exclusively for you, our cancellation policy states that appointments canceled or rescheduled within 24 hours of the scheduled start time will be charged the full session fee.
Because appointment times are reserved in advance and there is no waitlist, it is often difficult to fill last-minute openings. As a courtesy, you'll receive an appointment reminder email 24 hours before your session.
In certain situations, an exception may be considered if you contact us within one hour of receiving that reminder. To avoid cancellation fees, we recommend making any changes before the 24-hour window begins. Additionally, first-time clients can take advantage of our first-time client discount when scheduling their appointments.
Thank you for your understanding and for helping us provide the best possible scheduling experience for all clients, in accordance with our massage therapy policies.
New Client Special
We're excited to welcome new clients to Therapy by Clinton! As part of our first-time client discount, all first-time clients receive 25% off their initial massage session. Please take a moment to review our massage therapy policies, including our cancellation policy, which helps ensure a smooth experience for everyone.
After your first visit, future appointments will be charged at our standard rates. If you opt to join one of our monthly membership plans, you'll enjoy discounted member pricing along with convenient monthly billing.
We look forward to helping you feel your best and becoming an integral part of your ongoing wellness journey.
Booking Your Appointment
Scheduling your massage therapy session is quick and easy. You can book your appointment online or by phone, whichever is most convenient for you. Please also take a moment to review our massage therapy policies, including our cancellation policy, to ensure a seamless experience.
Booking Online
Our online booking system offers two convenient options:
Individual Appointments: Select your preferred massage service, session length, and any optional enhancements. Payment is securely processed at the time of booking to confirm your appointment. First-time clients can take advantage of our first-time client discount when booking.
Memberships: Enroll in one of our monthly membership plans to receive discounted member pricing on massage services. Membership fees are billed automatically each month. Complete details about membership benefits and billing can be found on our Memberships page.
Booking by Phone
To schedule by phone, please call our office. We kindly ask that you do not text appointment requests, as texts are not monitored for scheduling. Our team will assist you in finding the best appointment time and will collect basic contact information, including your name, email address, and phone number. A valid credit or debit card is required to reserve your appointment. Please refer to our Payment Policy for additional details.
We look forward to helping you relax, recover, and feel your best at Therapy by Clinton.
Payments Policy
To make your experience as seamless as possible, Therapy by Clinton offers secure payment options for both individual appointments and monthly memberships.
Phone Appointments
When scheduling an appointment by phone, a valid credit or debit card is required to reserve your session. Your card will not be charged until after your appointment. However, if you do not show up for your appointment without notice, which falls under our cancellation policy, the full session fee will be charged to the card on file. New clients who have not prepaid through our online booking system are also subject to the full session fee for no-shows.
Online Appointments
Appointments booked online require prepayment at the time of booking. First-time clients automatically receive a 25% discount on their first appointment. Returning clients are charged the standard service rate unless they are enrolled in a membership.
Membership Billing
If you enroll in one of our monthly membership plans, your first membership payment is due on the day you sign up. Future membership payments are automatically billed each month.
Need to change your monthly billing date? Simply call 972-802-8598 or email jeff@therapybyclinton.com with your preferred billing date, and we’ll be happy to assist you.
Membership Credits
Unused membership massage therapy credits roll over for up to three months before they expire. If you anticipate being unable to receive massages for more than three months, we recommend pausing your membership until you're ready to return.
Please note that existing unused credits are not preserved during a pause and will still expire after three months.
Our goal is to provide flexible scheduling, transparent billing, and clear massage therapy policies so you can focus on your health, relaxation, and wellness.
Booking Confirmation & Client Intake Form
After your appointment has been confirmed—whether you've booked online or reserved your session with a card on file—you will receive two confirmation emails.
Client Intake Form
The first email contains your Client Intake Form, which must be completed before your appointment. This form allows us to better understand your health history, treatment goals, areas of concern, medical conditions, and any emergency contact information. Completing the form in advance helps ensure your massage therapy session is safe, personalized, and tailored to your specific needs.
Appointment Confirmation
The second email confirms your appointment date, time, and service details, along with our cancellation policy. We recommend saving this email for your records. As a courtesy, you'll also receive a reminder email approximately 24 hours before your scheduled appointment to help you stay on track. Additionally, if you're a first-time client, be sure to inquire about our first-time client discount! We look forward to welcoming you to Therapy by Clinton and ensuring you’re aware of our massage therapy policies.
Cookies & Tracking Technologies
At Therapy by Clinton, we utilize cookies and similar tracking technologies to enhance your browsing experience and improve our website's functionality. These technologies enable us to understand how visitors engage with our site, allowing us to enhance performance, personalize your experience, and deliver relevant content, including information about our cancellation policy and first-time client discount.
Some cookies may gather data regarding your browsing habits across various websites over time. You have the option to accept or disable cookies at any moment by adjusting your web browser's privacy settings. Please be aware that disabling certain cookies may impact the functionality and performance of our website, including our ability to effectively communicate our massage therapy policies.
Privacy Policy Updates
Therapy by Clinton may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page along with the revised Effective Date. We encourage you to review this policy periodically to stay informed about how your information is collected, used, and protected.
As part of our massage therapy policies, we also provide important information about our cancellation policy. By scheduling an appointment with Therapy by Clinton, you acknowledge that you have read and agree to the terms outlined in this Privacy Policy, including our cancellation policy and any available first-time client discount. If you have any questions or need additional information, please don't hesitate to contact us:
Phone: (972) 802-8598
Email: jeff@therapybyclinton.com
Email: clintonblakley@therapybyclinton.com
Thank you for choosing Therapy by Clinton. We value your trust and are committed to protecting your privacy while providing exceptional massage therapy services.
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